Community Manager - Japan (Hybrid Work)

Tokyo, Tokyo
Work Type: Full Time

About the company

Our Happy Company ( is headquartered in Singapore with teams in Taipei and Los Angeles. Our flagship product, OurSong ( is a social NFT platform for the Creator Economy. We’re founded by John Legend and a group of veteran serial entrepreneurs and backed by well-known strategic investors. Our mission is to unleash the value of everyone’s creativity and make it universally accessible and tradable. We recognize everyone is a creator and we want to help everyone uncover their creative potentiality.

About the job

We are looking for a community manager with understanding of cryptocurrency and experience in growing online community in the fast-paced consumer internet industry.

This position will be local hybrid work from Tokyo.

Key Responsibilities

  • Grow and manage local online and offline OurSong communities
  • Moderate the local OurSong social platform and chat groups and interact with the community to increase positive engagement
  • Assist in organizing online and offline events and meet-ups
  • Assist in executing local marketing campaigns and collaborations
  • Local user support operation and handle user enquiries
  • Help with translations and proofread content
  • Share market feedback and user suggestions with relevant functional teams
  • Stay informed on trends in digital technology and the crypto space


  • With a bachelor degree and at least 2 years of working experience
  • Proven community management experience with strong ownership and emotional intelligence
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Heavy user of local social media, e.g. Line, TikTok, Instagram, Twitter, Discord, Telegram, YouTube
  • Understanding of cryptocurrency related terminologies and trends
  • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
  • Business level fluency in English and native level fluency in Japanese

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